Answers to the questions you need!
What if I am absent or sick on the day of my test?
If you are away on the test day with no prior notice, you will lose your full fee. However, if you are unable to attend due to a serious medical condition and provide a medical certificate within 5 days of the test date, you will receive a refund minus the local administrative cost.
What if I need to postpone or cancel my application?
Please contact the test centre where you booked your test. In general:
- If you postpone or cancel your application more than 5 weeks before the test date, you will receive a refund minus an administration charge.
- If you postpone or cancel within 5 weeks of the test date, you will be charged the full fee unless you have a medical reason.
- If you provide a medical certificate within 5 days of the test date, you will receive a refund minus the local administrative cost
How do I book/register for my test?
How much does it cost?
When can I take IELTS?
Where can I take IELTS?
Can I make notes on the Listening and Reading question papers?
Can I write in pencil?
Can I write in capital letters?
What kinds of accents can be heard in the Listening and Speaking tests?
What do I need for the Speaking test?
What is the Speaking test?
Which part do I take first?
What can I take into the examination room?
Only pens, pencils and erasers. You must bring the passport/national identity card you used on the IELTS Application Form to the test.
You must leave everything else outside the examination room. Mobile phones and pagers must be switched off and placed with personal belongings in the area designated by the supervisor. If you do not switch off your phone/pager or if you keep it with you, you will be disqualified.
Do I take all parts of the test on the same day?
What are the test rules?
What if I am not happy with my result?
How soon can I re-sit the test?
How can I order more Test Report Forms if my test centre has closed since I took the test?
: If the test centre where you took your test has closed we can still send a copy of your Test Report Form to any receiving organisation for the first two years after your test.
To request a Test Report Form you will need to complete an Application Form for additional TRFs. It is very important that you complete your family and given names exactly as they appear on your identification document. Submit the form by clicking the Submit button at the end of the form.
Include a scanned copy of the passport or identification document that you used when you sat the test (this is done after you click the submit button on the Application form).
Test Report Forms can only be sent to receiving organisations and additional copies will not be sent to the candidate, their families or friends.
There is no charge for this service.
I took my test in another country but am now in Canada. Can I order a copy of my results from a local IELTS test centre?
How many Test Report Forms (TRFs) am I entitled to?
You will only receive one copy of your Test Report Form, unless you are applying to Citizenship and Immigration Canada (CIC) – in this case, you can receive two.
Up to five (5) copies of your TRF will be posted to the relevant institution(s) you have listed on your IELTS application form. Regular postage is free of charge. Charges for courier services and/or overseas postage will be passed onto you. Additional TRFs beyond these five can be requested from the test centre which issued the TRF. Please note, an administration fee may be charged for additional TRFs. If you have lost your TRF, please contact the test centre which issued your TRF.When will I receive my test results?
Your Test Report Form will be available to you 13 calendar days after your test date. You will only receive one copy of your Test Report Form, unless you are applying to Citizenship and Immigration Canada (CIC) – in this case, you can receive two. Proof of application to CIC must be provided.
Contact your local test centre to find out more